Marketing Operations Manager

Remote
Full Time
Mid Level

Join Our Mission: To Save the World from Unsafe Mobile Apps! NowSecure is the mobile app security software company trusted by the world’s most demanding organizations and most advanced security teams. 

As the standards-based mobile app risk management company, NowSecure protects the Mobile App Economy. The world’s most demanding organizations, innovative mobile developers and advanced security, privacy, safety and compliance teams entrust NowSecure to safeguard millions of mobile app users across banking, insurance, high tech, IoT, retail, hospitality, energy and government sectors. Only NowSecure delivers continuous security and compliance with the depth, speed, accuracy, and efficiency to meet modern business demands. Dedicated to the open-source community and standards including OWASP,and NIAP, NowSecure is SOC 2 certified and recognized by IDC, Deloitte, Gartner and TAG Cyber.www.nowsecure.com

WHAT WE’RE LOOKING FOR

We are seeking a Marketing Operations Manager to join our team and take ownership of our marketing technology, data, and processes. This role is essential to ensuring our go-to-market engine runs efficiently and effectively. The Marketing Operations Manager reports to the Revenue Operations Manager with a dotted-line reporting relationship to the Senior Director of Demand Generation.

You will manage and optimize our MarTech stack (Marketo, 6sense, PathFactory, and others), maintain clean and accurate data, and ensure consistent definitions, SLAs, and funnel processes. You will also support Revenue Operations, including collaboration with sales operations and Salesforce administration.

This role includes light campaign execution responsibilities, such as setting up email and nurture programs, managing webinar back-end logistics, and ensuring flawless campaign deployment. Candidates with strong analytics skills will be well positioned to contribute insights that drive continuous improvement.

We are looking for someone who is curious, resourceful, and proactive in solving problems. The ideal candidate has at least five years of marketing operations experience and can work independently while collaborating closely with cross-functional teams.

RESPONSIBILITIES

  • Own and manage the marketing technology stack (Marketo, 6sense, PathFactory, Salesforce, Outreach, and related tools) to ensure seamless operations and integrations.
  • Maintain clean and accurate data across marketing and sales systems, including database management and data governance.
  • Define, document, and enforce marketing processes, funnel definitions, and SLAs to ensure operational consistency.
  • Train and support marketing and sales teams on using MarTech tools effectively.
  • Partner with Revenue Operations to align marketing operations with sales operations and Salesforce processes.
  • Execute and optimize marketing campaigns, including email programs, nurture tracks, and webinar setup.
  • Track, analyze, and report on marketing performance metrics, providing insights and recommendations for improvement.
  • Support project management across the marketing team, ensuring calendars and project management tools are up to date.
  • Troubleshoot technical and process issues to keep campaigns and operations running smoothly.
  • Perform other duties as assigned or needed to support marketing initiatives.

SKILLS AND EXPERIENCE NEEDED FOR SUCCESS

  • 5+ years of experience in marketing operations, preferably in a B2B SaaS environment.
  • Hands-on experience with Marketo and Salesforce is required; Marketo certification is preferred.
  • Experience managing MarTech integrations and supporting data governance initiatives.
  • Strong analytical skills, with the ability to interpret data and provide actionable insights.
  • Understanding of HTML and the ability to troubleshoot coding issues. Knowledge of responsive design is a strong plus.
  • Proven ability to manage multiple projects with attention to detail and deadlines.
  • Excellent communication and training skills, with the ability to work across departments.
  • Familiarity with email marketing best practices, nurture programs, and webinar execution.
  • Strong organizational skills and the ability to solve problems independently.

WE VALUE DIVERSITY

We believe that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value team members who bring diverse life experiences, educational backgrounds, cultures, and work experiences.

COMPENSATION & BENEFITS

  • The salary band for this position ranges is competitive and commensurate with experience and performance. This position will be eligible for a competitive annual bonus and equity package.
  • Comprehensive Medical/Dental/Vision coverage 
  • 401K Plan + Company Match 
  • Remote work flexibility 
  • Home Office Stipend 
  • Paid Parental Leave 
  • Flexible PTO
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